For any purchased plans
Thanks for purchasing our products (or subscribing to our services) at https://www.haia.live operated by Haia Communications Ltd.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You are eligible for a full reimbursement within 14 calendar days of your purchase.After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
If you run any successful live events during the initial 14-day period we will not be able to refund your purchase unfortunately.
If you have any additional questions or would like to request a refund, feel free to contact us.