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Those all important FAQs

Answers to your Haia questions

It’s easy! Log into your Haia account, head to ‘plan’ and simply click ‘change plan’. If you want to speak to a Haia hero, we’re happy to help. Visit the Help & Support page for more info.

Haia is free for an event under 30 minutes and under 30 attendees! You can buy a plan on our pricing page if you think you’ll want a bigger event or want to gain analytics.

If you’re upgrading, you can do so for free, and have access to the upgraded plan straight away. And you won’t be charged the upgraded plan amount until your next billing date.

We’re not here to tie you in, you can downgrade at any time. This will also come into action at your next billing date.